Major insurance broker Lockton Companies LLP has launched a dedicated crisis management unit in London.
To be led by crisis management head Matt Humphries, the specialist division sits within Lockton’s wholesale property and casualty operations. The 12-strong team will be working closely with clients globally in the areas of product recall, terrorism/political violence, and special contingency.
“This launch comes at a vital time in which businesses are increasingly concerned about their ability to respond to damaging, unforeseen events,” said Humphries. “A dedicated unit will align us more closely with the organization of our insurer partners and allow for even closer collaboration.
“Effective crisis management goes beyond your traditional insurance products. Innovative products like crisis response cover, active shooter, and reputational risk are growing in importance and relevance. Clients require in-depth support and expertise to ensure their crisis management insurance programme is current to their ever-changing exposure.”
Prior to his appointment as head of crisis management, Humphries served as Lockton’s senior vice president of product recall and brand damage.